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Oak Dining Furniture, oak dining tables, oak chairs, oak benches, oak stools

Customer Feedback Reviews - Email comments from past OakDiningSets furniture customers

We thought that it was about time that we shared some of the feedback that we get from our customers.  Not everyone is comfortable with spending a large amount of money online without finding a little more about the service and quality of goods that they offer so I'm hoping that this webpage may go a little way to reassuring customers about the level of service and quality of the furniture that we offer.  All of the comments below are 100% original and as they were written in emails to us from previous customers.  None of these were pre empted in an effort for us to talk ourselves up as we believe in offering unbiased feedback to share with potential new customers.  We are a family run internet furniture business selling very high quality oak dining furniture and we feel that we are one of the best in the UK.  We know of a few competitors who's online feedback is awful so please research any other internet furniture company first to see what previous customers though of their service.  You might be a little surprised to see what you find!  Just type in the name of the company that you are considering along with the words review into Google to see what other customers think of them.  We are proud of our online feedback via Freeindex.

If you need some reassurance from a customer in your local area please email us your postcode and we will do our best to find you a previous customer in your local area or one from the list below and ask them if they would mind contacting you.  We would really appreciate it if customers could also please leave feedback about us via this Review Centre Link as we try and build our presence online in this competitive environment.  See the recent image below from a happy customer who was delighted with their furniture to fill a huge dining room.  Do you have some photo's of the furniture that you would like us to consider posting on our website to share with other customers?  Please email us photo's.

A happy customers dining room with the 2.8 - 3.8m Tallinn table and brown Titan chairs and a pair of Georgia display units and Baltic Sideboard.

Feel free to browse all of our online furniture reviews via our Freeindex Furniture Review Web Page

12/11/10 - 1.65 - 2.05m Oslo Solid Oak Butterfly Extending Dining Table

To whom it may concern

Your service is second to none.....brilliant.

Your web site is brilliant
Your order clerks, brilliant
Your contact after ordering re delivery, brilliant
Ringing re time of delivery on the day, brilliant.

Most impressive of all, I only ordered this table on Tuesday and here we are on Friday of the same week and it is already in my home.

Not only are your prices good value, but found my whole experience of dealing with your company, a real pleasure.

Every success for the future, you deserve it.

Yours sincerely,

Mrs. Susan Zadziuk, Southport, Merseyside

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15/01/10 - 1.6 - 2.0m Tallinn & 8 Winchester dark brown leather chairs

Dear OakDiningSets

Thank you very much for the Tallinn extending table and chairs which we received a couple of days ago. We are delighted with the quality and appearance of them. We were confident that the table would be as shown on your comprehensive and detailed web site but were apprehensive about buying chairs unseen and untried, especially as we both have back problems. We went ahead with the purchase after being assured by your sales personnel that the Winchester chair is the most comfortable chair in production in Western Europe! We have not been able to prove this claim but we are extremely pleased with the comfort and style of the chairs.

You have supplied excellent products at very good value. Thank you. The delivery service was friendly and efficient.

Kind regards

Dick & Pam Bartoszyn

Torquay


"The above is unsolicited and may be used for marketing purposes."

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23/12/09 - 2m x 2m square oak table & 12 Emperor brown leather chairs

Hi
I just wanted to say that my furniture arrived as you promised on Monday this week, as per our order below
My husband and I were extremely impressed with your service from the point of our first contact with you and you have been extremely efficient and professional throughout. We felt that you deserved this recognition and wanted you to be aware of this.
We would definitely use you again and would be happy to recommend you. Thank you and have a good Xmas.
Bal Dhaliwal

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10/12/09 - Titan Claret Red Dining Chairs

Hi,  Just a quick note to say how impressed we are with the service we received recently. The quality of the dining chairs that were delivered yesterday are second to none and we are delighted to have got them for Christmas.
Seasonal Greetings to you all.
Kindest Regards,
Rich&Allison Collins.
 

11/11/09 - 80 - 160 Flip top oak table

Received delivery on 9th Nov – 1 x flip top dining table 800mm x 800mm
Excellent video demos;
Straightforward easy to use website;
Exceptionally polite, friendly and efficient telephone service;
and the end result - an absolutely stunning, solid, heavyweight dining table!!
Would recommend to anyone – many thanks
Alexandra O’Gorman  

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11/11/09 - 1.8m cross leg oak dining table

I ordered my table on a matter of days ago and was some wait nervous waiting for the delivery - something as focal as a Dinning Table that doesnt make the mark can ruin a room, buying of the internet can be so hit and miss - but buying from you was just one big hit. Not only is the table gorgeous, of such a high quality and so well made but the delivery guys couldn't have been more helpful. They were pleasant offered to bring the table all the way through and even offered to wipe my floor on leaving. Great guys and having only recently moved into our property with little or no furniture I have experienced a lot of delivery guys and these beat them all hands down. They even called to say when they would be here.
I just wish you could sell everything and then I wouldn't need to waste my time with other companies that promise and never quite deliver.
Thank you to everyone involved in your company and I would like to wish you all a merry xmas and prosperous new year.
Kindest regards
Natalie Hailes ( mrs)
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10/11/09 - 1.8 - 2.3m Tallinn Table & 8 Titan brown leather chairs

Firstly I must point out that I am in no way connected with this company and neither is any of my family. We recently had an extension at our family home and increased the size of the dining room and due to the amount of entertaining we do it was necessary to have a table that could comfortably seat 10/12 I searched all the large Birmingham retail stores and only a few stocked the size of table we wanted . Having found one that we liked we were happy to order it. Then thinking at spending in excess of "£2.500" I thought I would check the internet this is when I found the company concerned. I found the table that I wanted but a little apprehensive about spends a large amount of money with out seeing the product was worrying. I explained this to the people at "oakdiningsets " and they were more that happy for my wife and I to visit the showroom and see for our selves. When we arrived we were taken t a display area and my wife immediately fell in love with the table and chairs there was a myriad to choose from. There was no pressure selling just good honest advice, not to mention a huge saving on a solid oak table.  I subsequently canceled my order with the department store and order the new table and chairs. I was told that it could be delivered within 1 week and it was it was totally hassle free; it came on time on the correct day and as described. I can honestly recommend this company, it was a pleasure dealing with them, it is not often in this day and age that the goods advertised actually live up to you expectations but on this occasion it does I have personally recommended this to colleagues that I work with.

Without fear or favor I totally recommend this company and hope they have a long and prosperous future, there are no frills or gimmicks in the showroom you by direct from the warehouse hence the saving. I can not recommend any more highly.

Andrew Curtis / Little Aston Sutton Coldfield.

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28/10/09 - 4 Dark Brown Emperor Faux Leather chairs

WE JUST WANTED TO WRITE TO THANK YOU FOR EVERYTHING.  WE TOOK DELIVERY OF 4 EMPEROR FAUX LEATHER DINING CHAIRS YESTERDAY HAVING VISITED NUMEROUS LOCAL DEPARTMENT STORES SITTING ON WOBBLY CHAIRS.  WE WERE VERY HESITANT AT FIRST TO ORDER SOMETHING ON THE INTERNET AS WE HAVENT ORDERED ANYTHING LIKE THIS BEFORE.

FROM FIRST PUTTING IN THE GOOGLE SEARCH AND RINGING YOUR COMPANY ASKING QUESTIONS ABOUT THE CHAIRS, A SAMPLE OF THE LEATHER WAS SENT OUT THE NEXT DAY SO WE COULD MATCH THE COLOUR WITH OUR LEATHER SOFA.  WE TOOK THE PLUNGE AND ORDERED THE CHAIRS, RECEIVED AN E.MAIL CONFIRMING THE ORDER AND THEN A PHONE MESSAGE WAS LEFT TO SAY THE CHAIRS WOULD BE DELIVERED YESTERDAY.  WE WERE SHOCKED AT THE SPEEDINESS OF THE DELIVERY. 

WE RECEIVED A CALL TO SAY THEY WOULD BE WITH US IN HALF AN HOUR AND THEY WERE THERE BEFORE THAT.  WE OPENED THE BOXES WITH ANTICIPATION WONDERING WHAT THE QUALITY WOULD BE LIKE.  WE WERE IMPRESSED BY THE PACKAGING AND WHEN WE FINALLY GOT THE CHAIRS OUT COULDN’T BELIEVE THE QUALITY COMPARED TO WHAT WE HAD SAT ON IN THE STORES.  THEY LOOK LOVELY IN OUR ROOM AND ARE VERY COMFORTABLE TO SIT ON.

WE HAVE LEFT A REVIEW FOR YOUR COMPANY TO HELP FUTURE CUSTOMERS AND WE WOULD HAVE NO HESITATION IN RECOMMENDING YOU TO ANYONE.

PLEASE PASS ON OUR APPRECIATION TO YOUR WORKERS AND WELL DONE – IT IS UNUSUAL TO FIND SUCH GOOD SERVICE THESE DAYS.

EDWARD AND LORRAINE STUDLEY

NEWCASTLE UPON TYNE

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23/08/09 - 2.4 - 2.9m Tallinn butterfly table & 10 Winchester leather chairs+ Sofia display cabinet

We would like to thank you for the service and support you have provided to us.

We found your website on a Google search, and were very impressed by your range and prices. As we were intending to spend up to £2,000 on a table and chairs, we felt that it was important to see the quality of the workmanship, so we made the two hour journey up to Uttoxeter. Seeing the tables and chairs was very worthwhile and made our minds up immediately - the hard decision was whether or not to buy a cabinet as well! When we finally decided, we placed our order, which was then held for us in your warehouse until we were ready to take delivery. When the delivery was organised, the furniture came promptly.

The whole set fits in our dining room perfectly, and looks superb. We are very pleased, and would certainly recommend buying from you.

Many thanks

Denis & Pip Lyons

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13/06/09 - 1.2 - 1.7m Tallinn table and 4 cream Emperor leather chairs

I previously shopped at a company called Furniture123, & was not at all satisfied with the
poor quality of the products they sold me, both of which had to be returned.
 
So, I decided to have a look around & came across OakDiningSets.
 
A wonderful website which is , in my opinion , nothing short of superb.
Easy to navigate with excellent quality pictures & descriptive summaries of all the individual items.
Not just that but videos as well.
 
Great , a demonstration of a "solid oak Butterfly Extending Dining Table" in my own home !
What a brilliant idea.
 
Having seen the video I was convinced the quality was going to be exceptional. And it is.
The wood is solid oak, sturdy & heavy as oak should be.
So are the chairs with real leather covers with every stitch where it should be.
 
The packaging left nothing to chance with bubble wrap & re enforced board for extra protection.
 
Martin could not have been more helpful.
Delivery time was crucial & Martin very kindly arranged the delivery right down to the hour.
The delivery people were also very helpful , on time & cheerful , a pleasant change.
 
If you are thinking of purchasing any furniture , especially a Dining Table then you will not do any
better than shopping at OakDiningSets.
 
Rest assured you are being sold top quality , solid furniture.

Mary James, Harrogate

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06/06/09 - 4 Winchester leather chairs

Dear Dave,
Just a brief line to let you know how pleased we have been with the four Winchester dining chairs that we purchased from you. We are also very grateful for your help in processing the order and ensuring that everything happened smoothly.
All the best to you from two very satisfied customers!
David and Anne Baugh

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25/03/2009 - 2.4 - 2.9m Butterfly extending Tallinn oak table and 10 Emperor leather dining chairs

I placed my order for a 2.4m extending Tallinn Table and 10 (i think) emperor chairs... I telephoned the next day and spoke to Martin as I wanted to place the order but delay the delivery until my dining room was finished being built.
Martin was very helpful and agreed to hold onto the furniture until I was ready. The room took longer than I thought - Martin was very agreeable. Once I telephoned requesting the delivery 2 wks later, delivery arrived as agreed.
It is a beautiful set of furniture and has been admired by our visiting friends and family. Thanks to Martin.

Kind Regards
Linda Stovell
Hereford

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21/01/2009 - Tallinn Butterfly Extending Table. 1.6 - 2.0m

Thank you Dave and Martin.
We love the oak. It fits perfectly with our kitchen. We installed an expensive oak kitchen a few years ago and this table is perfect. The delivery men were so careful and polite. Will send you a photo of it in situ.
Rosemary Millar, Guilford Surrey

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14/01/0 - 2.4 - 2.9m Tallinn Table & 10 Tutbury Oak Dining Chairs

Hi Dave,
As you know I took delivery of the table and chairs I ordered on Friday. I would have e mailed earlier to thank you for such a beautiful dining room set. As you promised I am not disappointed.  You were not exaggerating about the weight of the oak and it is only today that I have been able to get enough able bodied people together to put the legs on the table:)
I would also like to say that your customer service has been brilliant and I would recommend you to anyone looking for top quality furniture.
Please feel free to edit this email as you wish if you want to include it in your feedback page.
Kind Regards
Eve Curtis, Billericay, Essex

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14/01/0 - Large Minsk Dining Table & 1.5m Solid Oak Bench

Hi,
I've taken delivery of my oak dining set and just had a chance to unpack it. I've got to say I'm extremely happy with it. It looks fantastic and is probably the sturdiest piece of furniture I've ever bought!
I would like to buy a couple of european oak leather top Baltic bar stools to complement the set. Will these match the dining table and is £85 each the best price you can do?
Many thanks
Ian Gilmer, Bournemouth, Dorset

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13/12/08 - 2.4 - 2.9m Tallinn extending oak table and 6 Tutbury chairs and 2 Titan chairs

Dear Martin,
This week we took delivery of our Tallinn table and Tutbury (6) / Titan (2) chairs.
We wanted to let you know that the quality is fantastic and the service we received from the delivery team was excellent.
Could you give us a price to have an additional 2 Tutbury chairs delivered and whether this could be in time for Christmas?
Kind regards and merry Christmas,
Richard Ace.

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10/12/08 - 1.4m Riga oak table

Hi Dave and Martin,
I’ve just received the new table and it looks great!
Many thanks for your excellent service.
Kind regards,
Graham, Gillingham, Kent

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10/12/08 - 2.4 - 2.9m Tallinn table and 10 Titan black leather chairs

Hi Martin
Just a small note to let you know the right legs came today at 2.00pm and Pete my husband put up the table and we finally put the table and chairs together.
I just wanted to thank you for your politeness and very quick response on the above matter and am delighted with the table and chairs the quality is incredible for the money we paid.
Thank you very much I will pass your name onto family and friends and let them know about the good customer service and quality of goods.
Thank you again
A very satisfied customer Denise Jackson, Stocksbridge, Sheffield

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08/12/08 - 1.4m Riga oak table with 2 extensions and 6 Winchester leather chairs

Martin
The Riga table and chairs we purchased from you at our recent visit to Uttoxeter look great in the dining room we have just had decorated and carpetted.  Thank you for your prompt delivery and all your help during our sale.  We would certainly recommend your company to friends.
We have just one query do you have recommendations for what to use on the table to ensure that it stays in the excellent condition it is at the moment.  I am not sure what to use to preserve or clean it
Regards
 
June Hutchinson
, Runcorn, Cheshire

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04/12/08 - 1.8 - 2.3m Tallinn table and 8 Titan brown leather chairs

 

Hi Dave and Martin

Just like to say thanks for an excellent table and chairs, very pleased with the product and service.

Cheers

Jim Sheather, Chiddingfold, Surrey

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02/12/08 - Java solid oak bar stools

Hi
My chairs arrived today and they are lovely, thank you for the quick delivery, very pleased
Kathie Hall, Aughton, Sheffield

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01/12/08 - 1.8m solid oak bench and 4 Winchester  leather chairs

 

I confirm that I received the chairs and bench today.
Everything is great .
Many thanks
Jennifer, Canterbury, Kent

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26/11/08 - 2.4 - 2.9m Tallinn and 12 Tutbury chairs

 

It's arrived and it's lovely. I'm delighted with it. Thank you!
Elana McDermott, Cupar, Fife

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25/11/08 - Java solid oak bar stools

Dave and Martin
Thanks for your reply but they arrived this afternoon thank you so no need for tracking. I will endeavour to recommend your products to any of my friends who are looking for this type of furniture.
One of your very satisfied customers
Jo Thurgood (Mrs) , Oakworth, West Yorkshire

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18/11/08 - 1.8 - 2.8m Tallinn table and 8 Brown Titan leather chairs

Hi Martin,

I just wanted to let you know that I am extremely happy with the dining table and chairs that were delivered last week.
I had visited several furniture shops in my area, looking for table and chairs but could not find anything that I liked.
I was a bit anxious about ordering such an expensive item, online, without being able to view it.
I feel the table and chairs are good value for money and should last a lifetime.
Thank you, Mrs Barbara Morris, North Lanarkshire, SCOTLAND.

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04/11/08 - 2.4 - 2.9m Tallinn table and 10 cream leather Emperor chairs

Hello
Our order arrived today and I just wanted to let your know how pleased we are with it!
We were a little apprehensive making such a large purchase online without seeing the goods in person, but the table and chairs are really top quality and look beautiful in situ.
My husband was home to receive the delivery and he was also really impressed with the helpfulness of the delivery men, who not only carried it in but helped to assemble it too!
The delivery time was super speedy and I received friendly efficient service over the phone. Top class service all round.
Many, many thanks
Claire, Dorset, Surrey

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23/10/08

Hi,
We made the trip from Coventry to Uttoxeter to view your solid oak furniture, we viewed, we bought and you guys delivered, we are absolutely thrilled to bits with our purchase. We would recommend your furniture to anybody, it is absolutely beautiful. Special thanks to Malcolm for handling our order, and making all the arrangements for the delivery and the quick and no hassle service.
Once again, thanks a lot. Kind Regards
Peter and June Blakemore

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12/10/08 - 2.4 - 2.9m Tallinn Table & 10 Winchester Chairs & a Baltic Sideboard

Dear Martin
 Thank you so much for prompt delivery of the oak table and 10 chairs.  We are absolutely delighted with the quality of the furniture and service you have given us.  At the point of ordering you told me that the Winchester chairs were the most comfortable dining chairs in Europe and I was a bit sceptical.  However, you have been proved right!  They are so comfortable.  We are both very tall and it is not easy to find furniture to suit us.  We shall certainly be recommending you to family and friends.  We look forward to getting the sideboard tomorrow.  I shall have it filled up by teatime!

Regards

Janet Carey, Sleaford, Lincolnshire

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27/05/08 1.8 - 2.3m Tallinn & 6 Tuscan leather chairs

Dear OakDiningSets,
I have been so impressed with the service that I have received from your company that I felt I should immediately sit down and send you this note with our heartfelt thanks.
I have today taken delivery of a 1.8m Tallinn Oak Table and 6 Black Leather Tuscan Chairs.
I was anticipating taking delivery of some first class furniture from the details provided both on your website and the additional information provided by e-mail when I had some particular questions.
However, I am completely bowled over with the quality of the furniture that your delivery guys brought me this morning. The driver's mate rang me 30 minutes prior to arriving and they were extremely efficient and helpful during delivery, and all items were well packed. I shall be recommending your company to family and friends.
Thank you for providing a First Class Product backed up by First Class Service.

Andy Thorpe, Halifax

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08/02/08 - 2.4 - 2.9m Tallinn table and 14 Winchester chairs

Dear Sirs
Today we received the 2.4m tallin table and 14 winchester chairs which we ordered a short time ago. We are absolutely thrilled with the furniture, although the table is large, it is also very elegant and fits well with our existing arts and crafts oak furniture. We are genuinely surprised by the quality of the product and the beauty of the wood. Most of the other oak tables we have seen in London have been too chunky and far more expensive. We will not hesitate to recommend your company to friends and family both for quality of product and service.
Thank you very much.
Mrs. K. Menashe, Streatham, London

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Oak Dining Chairs, Prices from just £49 each Small Dining Tables, Prices from just £149 for solid European oak tables Large Dining Tables, Many large table designs available up to 4.2m in length to seat up to 20 people Cross X Leg Dining Tables, 1.8m fixed, 1.8 - 2.3m extending and 2.4 - 2.9m extending available.