We hold large
quantities of stock in our own warehouses which enables us to dispatch over 95%
of our orders within 15 business days of payment. Please note that
standard delivery is for a delivery slot between Monday and Friday and weekend
deliveries are not possible. If for some reason an item is out of
stock we will let you know as soon as possible but we are constantly getting new stock so the
longest you are ever likely to wait is 4 - 6 weeks but the majority of the time we
dispatch within 15 days.
We use several
different third party carriers to deliver your goods. For smaller items
our preferred carriers are TNT and Parcelforce. For larger items we now
try and use our own delivery vans which allow us to offer a much better
personalised service for our customers. For more remote locations in
Scotland and Ireland we may use a pallet delivery service from DSV or
Transglobal. Standard delivery of our large dining table sets is via a
carrier with two drivers to standard mainland postcodes who will deliver to a
ground floor room of your choice. Most larger dining sets now get delivered via a 2
man delivery service as standard with the exception of Ireland which is a 1 man
service. Please note that we do not offer a
furniture assembly or rubbish removal service but feel free to ask
about this service when ordering over the telephone or mention this request in
the comments box when ordering online and if we can accommodate the request we
will contact you with the details. All of the
chairs that we sell come pre assembled in their boxes and most tables only
require 4 legs to be bolted on. We recommend that at least 4 people are
present to help assemble some of the larger dining tables that we specialise in
as they are extremely heavy and its easy to injure yourself or damage the table
unless sufficient people are available to get the table out of the box and
upright onto its legs.
Northern Ireland & Republic of Ireland Shipping
Discount - All large table sets with 6 or 8 chairs and most other large
orders now charged at a maximum flat rate of £120 for delivery but some surcharges may apply at times.
Please note that the only way that we can offer these rates is by offering a one
man delivery service to Ireland so we will require someone to help with the
unloading of the items from the delivery vehicle to a ground floor room. 2
man delivery quotes to Ireland will need to be quoted for on a case by case
basis.
We
encourage customers in Scotland to email us with their postcode for a
delivery quote before ordering because some remote postcodes are much more expensive
than others. Dining sets to Scottish Highlands and Islands may cost £120
to delivery. Customers are welcome to arrange
their own collection from our Uttoxeter warehouse but please note that we only
use carriers that we trust with these delicate furniture items to avoid damage
which isn't a cheap service.
Some customers ask us why we cant offer free delivery
like many other retailers offer. The truth is that we could
offer this but our prices would have to increase by between 5 - 10% to reflect
this and we really don't want to do this as it means that customers that wish to
collect furniture themselves wouldn't get such a good deal. The delivery
charges for the furniture that we sell reflect the rates that we get charged by
our carriers per cubic metre and this isn't cheap for some of our larger dining
sets. Then there is the time and effort that goes into packing up each
item of furniture along with all the shrink wrap and bubble wrap and for the
larger items a pallet which on its own can cost us ~ £10. We want your
furniture to arrive in perfect condition so we only use carriers that we can
trust and that have a good track record. You are more
than welcome to arrange for your own carrier to collect your purchase or to
collect in person from our Uttoxeter, Staffordshire warehouse.
Based in the Channel Islands? Jersey?
Guernsey?
Ask us for a delivery quote for our oak dining table sets and the
option to buy without the VAT* to offer a
very good saving which will offset the higher delivery charges. *Please
note that we may charge an administration fee of up to £50 for this service on
orders of less than £500 net.
When your
furniture is dispatched we will either email you or ring you with the details
and a delivery date. We usually send you the contact numbers and reference
numbers for your items so that you can talk with the carriers direct to track
the items for yourself.
We have recently
launched a new delivery service which will enable us to deliver any of the
furniture that we offer to many countries in mainland Europe including, France,
Belgium, Holland, Germany, Italy, Austria, Switzerland and Spain. Please
email us your full address and the items that you are interested in and
we will come back to you within 72hrs with a full quote. It might be far
less than you think so please ask. We can also delivery to the Scottish
Highlands, Northern Ireland, Republic of Ireland, Isle of Wight and the Channel
Islands so please just ask for a delivery quote from us detailing your postcode
and proposed order details and we will come back to you with a price. If
you want us to export your goods to a EU country and you have a valid VAT number
please talk to us about getting your purchase exclusive of VAT to make a good
saving. For delivery outside of Europe then we request that customers
contact a freight forwarding company in the UK who can deliver to
America, Australia and Asia but the price is not going to be cheap. The
option is there though and customers can always arrange their own delivery for
collection from our warehouse to ensure they get the best price.
If you would require further information and pricing on any of
the items listed on this page please email
sales@oakdiningsets.co.uk or
telephone 01889560787.
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